Privacy Policy

Brugge Plus respects the privacy of its website users. In general, we collect information about you when you create an account or when you purchase tickets online, by phone, or at our ticket office (In&Uit Brugge). We use your information to keep you promptly informed of any changes to the performance or cancellations. We also use your data for statistical purposes to further tailor our services. Brugge Plus (In&Uit Brugge) sells tickets on behalf of third parties who organize events. We only share your data with the organizer of the event for which you purchased tickets. The organizer uses this data for marketing purposes.

Brugge Plus fully complies with the Belgian Act of December 8, 1992, on the processing of personal data, as amended by the Act of December 11, 1998, which takes into account the European Directive of October 24, 1995. In addition, we follow the guidelines of the new European privacy legislation, the GDPR (General Data Protection Regulation). This regulation takes effect on May 25, 2018.

Users who register through this site consent to the use of their personal data in accordance with the privacy policy outlined here.

How do we collect your data?

If you sign up for the Reiefestival newsletter.

When you visit our website using a computer, smartphone, tablet, or other device, we use cookies to collect information about your usage. (For statistical purposes)

We store the following information

We will retain your data for as long as we deem necessary. If you wish, you can have your data deleted. See “What if you do not consent to the use of your data?”

  • Your contact and account information. Identification details such as last name, first name, and email address are required. Personal details such as age and personal interests are optional. The information that visitors provide during registration is entered by the organizer into the Brugge Plus vzw database.
  • When you use our websites, we may store information about your browser and IP address (this number is used to locate your computer, and you need this address to visit websites). We can see which site you came from, whether or not you used our site for a specific purpose, or which site you go to when you leave ours. Country of origin, browser type, type of device you use to visit our website (computer, tablet, smartphone)… This data is used for statistical purposes and serves solely to tailor the website experience to the user. This allows us to improve the user experience.

We use your information to

Analyzing information so that we can better understand you—and consumers in general. We do this to make better decisions about our services, advertising, products, and content based on a more detailed understanding of how our customers use our current services, and to provide you with a more personalized experience.

Where is your data stored?

Your data is stored in a highly secure data center managed by the website provider. Under no circumstances may this provider access your data.

What if you don’t agree?

If you wish to withdraw your consent to the use of your personal data, please contact us in writing. (See “How to Contact Us”)

If you no longer wish to receive our newsletters, you can unsubscribe by clicking the link in the email containing the newsletter. Or you can send us an email. We will remove you from the mailing list.

You may choose to have your data completely deleted from our database. (Anonymization)

In that case, please contact us. We will then remove you from the database.

Cookies

You can block cookies through your browser’s options or settings.

How can you reach us?

Brugge Plus vzw, Lange Vesting 112, 8200 Bruges, by email at: info@bruggeplus.be

What do we do when this policy is updated?

From time to time, we update our privacy practices. If there are any changes to this Policy, we will notify you as required by law. We will also post an updated version on our website. This version will have a different date and version number than the one below. Please check our website regularly for updates.

 

This privacy policy was last updated on September 1, 2021.